1. Shipping Information

Order Processing Time: Orders will be processed within 1–3 business days after payment confirmation.

Delivery Time: Shipping time varies depending on the destination country, region, and shipping method.

Tracking: A tracking number will be provided once the order has been shipped.

2. Duties and Taxes

International orders may be subject to customs duties, VAT, or import taxes.

These charges are not included in the product price and must be paid by the customer.

Delays caused by customs inspections are beyond the store’s control.

3. Returns and Exchanges

Unless otherwise stated, returns or exchanges due to personal reasons are generally not accepted. Please review product information carefully before placing an order.

Non-returnable items include, but are not limited to:

• Used or non-original condition items
• Blind box products
• Customized or personalized products
• Clearance or final sale items

Defective or Incorrect Items:

If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receipt or within a reasonable time. Upon verification, we will cover the related costs and offer a replacement or refund.

4. Refund Policy

Refunds will be processed within 5–10 business days after the returned item has been received and verified.

Refunds will be issued to the original payment method.

5. Return Shipping Fees

If the return is due to our responsibility, the return shipping fee will be covered by the store.